FAQ

To begin the enrolment process at Heathcote Valley Preschool, we invite you to come and visit! Feel free to bring your little one with you to meet our team. Our Director or Senior Teacher will be available to show you around, answer your questions and discuss your enrolment requirements. At the end of your visit you will be provided with a take home enrolment package that has all the necessary information.

When you decide to enrol with us, the first step is to complete the enrolment form provided in our package. With this we will require a copy of your child’s birth certificate or other verification details and a copy of your child’s immunisation details. Once providing us with these, a non-refundable administration fee of $60.00 is required to secure your child’s booking. This includes a starter pack of a secure access swipe card and a Heathcote Valley Preschool embroidered sunhat.

Our morning sessions run 7:30am – 12:30pm and our afternoon sessions run from 1:00pm – 6:00pm. Full day sessions includes anytime between 7:30am – 6:00pm.

Our minimum booking is either two half-day sessions or one full day session.

Fees, 20 hours ECE and childcare subsidy information are all covered in our fee schedule document – available from our reception and in your enrolment package. We require that fees be paid one week in advance.

Heathcote Valley Preschool offers 20 hours ECE for up to 6 hours a day and 20 hours per week to all our 3, 4 and 5 year olds. ECE hours start when a child turns 3 and ends when a child turns 5. If your child does not start school when they turn 5, they can continue to receive 20 Hours ECE.

Optional charges will apply for additional services; these services are related to the special character of Heathcote Valley Preschool. They include:

• Fully catered meals, morning teas, afternoon teas, hot lunch and all snacks daily
• Sunscreen
• Maintaining 80% qualified teacher ratio
• Our transition to school programme specifically for extended development for children aged over 3 years
• Celebration days
• Extra curricular activities including a perceptual motor programme, sports, music and the arts

Please feel free to visit as often as you like before your child starts to help with the transition. We would expect a minimum of two visits before your child starts at Heathcote Valley Preschool. We encourage visits with parents and short visits, once familiar, on their own. We will ensure that at least one teacher creates and builds a relationship with your tamariki and family, and will work closely with you to ensure your child settles and feels secure as quickly as possible.

The time it takes to settle will vary with each child, from a week to several weeks. The teachers will observe your child's progress and discuss this with you.
Our aim is to have happy, secure tamariki who have developed a relationship of trust with their teachers.

Heathcote Valley Preschool remains open throughout the year but does close for public holidays, and normal fees apply for Public Holidays. We do not charge during the time the Centre closes during the Christmas period – usually for up to 2 weeks.

YES! Heathcote Valley Preschool provides healthy meals for the children to keep them nourished and energised. Meal times are important social occasions where children and teachers share reflect on their day and talk about new ideas and interests. We encourage children to stay hydrated, and they have access to water at all times. Our chef prepares healthy snacks and fresh fruits for morning, afternoon and late snack times, as well as hot meals and homemade breads for lunch.

Tamariki participate in a karakia before eating, and good mealtime hygiene is promoted with children being taught to wash their hands before eating. Children serve themselves, pour their own drinks and clear the table as required. We encourage independence and promote children to use their own utensils when eating.

Our menus are planned in advance, rotated regularly and reflect cultural diversity and variation. These are displayed for children and parents to view. We are more than happy to facilitate special dietary requirements on an individual basis – for example, in the case of children with specific allergies or medical problems.

We adhere to the Health and Safety at Work Act – please read our entrance Noticeboard for all important information on relevant Health & Safety Policies & Procedures.

• Fire & Earthquake: In an event of a Fire or an Earthquake please follow instructions located next to all exists. We alert families in the event of an emergency via a free emergency text system.
• Non-Smoking: Smoking is not permitted on our premises inside or outside, including the car park.
• Visitors and/or Contractors will take care and co-operate with Work Health & Safety rules while on the premises, and will be required to read and sign to acknowledge.
• All teachers have current first aid certificates and know how to manage accidents, medications and illnesses.
• Families are notified immediately if a child shows signs of illness or if there is a contagious illness in the Centre.
• Excursions and trips will be arranged with parental consent and approval from Centre Director or Senior Teacher.

• Clothing: Please ensure that your child is dressed in comfortable and suitable play clothing ready for exploring and being involved in creativity. We suggest that children bring a complete change of clothing, which is clearly named.
• Nappies/ Change of Underpants: Children in nappies need to bring 4 – 5 nappies for the day. Children who are toilet training should bring extra underpants and shorts/trousers/dresses.
• Hat/ Jacket/ Gumboots: We require your child to have a named sunhat for summer months and a named woollen hat, named jacket and named gumboots for winter months
• Drink Bottle: Please pack a named drink bottle filled with water for your child to drink during the day.
• Sunscreen: Parents are required to sunscreen their child before arrival to the Centre. Teachers will apply more sunscreen throughout the day as necessary. A safety-approved sunscreen will be provided by the Centre, however, if your child has an allergy to sunscreen or sensitive skin, please supply an appropriate sunscreen for you child.
• Bottles: For babies that require bottles, bottles should be supplied in already prepared, clearly named bottles for children who are on formula, whole milk or expressed breast milk.
• Sleep Items: Please bring any special items that will settle your tamariki for sleep, such as a cuddly, teddy etc.

Each child has their own locker for storage of belongings.

Heathcote Valley Preschool offers full rest and sleep facilities. Our nursery teachers will follow your baby’s sleep routines from home. Babies sleep in cots with their own individualised bedding. The sleeping area in the nursery is completely separate from the main play area, ensuring undisturbed rest. All sleep areas are supervised at all times.

Toddler children who require a sleep have their rest time after lunch on mattresses with their own bedding. During this time tamariki who do not need a sleep will participate in small group activities.

Communication is a vital to ensuring that the care and education of your child and family is being met. We aim to communicate with families in an open and responsive manner.

Educa is an online resource that Heathcote Valley Preschool subscribes to in order for you to view your child’s learning stories, photo’s and any updates of the latest interests and happenings in each room. This is a great tool for teachers and whānau and is very user friendly. Family members from all around the world can be updated with your child’s learning journey once you have accepted the Educa invitation and confirmed the email address. You can even download the app on your mobile phone to check the latest updates. Please feel free to encourage your family members to add any comments – we love to hear from you!

Policy review of policies/procures and practices are part of an annual or 3-year review cycle. Parents, whānau and all teachers at the Centre will be invited to contribute to the review process. We strive to provide the best possible care for your child, and constantly evaluate ourselves in order to achieve this. Please do not hesitate to let us know if there is anything at all you are concerned about or think we should know.

Celebration evenings are held during Terms 1, 2 and 3. Parents are invited to celebrate in the children’s learning, such as an art exhibition, music festival, science fair or a performance play. The idea of these celebration evenings is for your child to show off their achievements while creating a positive family experience.

Formal parent interviews / 3 way conferences for all children aged 3 – 5 years will be held during Term 3. Parents are invited to attend this conference with the child and the child’s primary care giving teacher to discuss their child’s developments, achievements and progress.

In the case of concerns and complaints, parents should feel free and comfortable to discuss queries or issues with the Centre Director or Senior Teacher.

We welcome your feedback and participation in the running of our Centre and wish to ensure that your family enjoys their early childhood experience.

To begin the enrolment process at Heathcote Valley Preschool, we invite you to come and visit! Feel free to bring your little one with you to meet our team. Our Director or Senior Teacher will be available to show you around, answer your questions and discuss your enrolment requirements. At the end of your visit you will be provided with a take home enrolment package that has all the necessary information.

When you decide to enrol with us, the first step is to complete the enrolment form provided in our package. With this we will require a copy of your child’s birth certificate or other verification details and a copy of your child’s immunisation details. Once providing us with these, a non-refundable administration fee of $60.00 is required to secure your child’s booking. This includes a starter pack of a secure access swipe card and a Heathcote Valley Preschool embroidered sunhat.

Our morning sessions run 7:30am – 12:30pm and our afternoon sessions run from 1:00pm – 6:00pm. Full day sessions includes anytime between 7:30am – 6:00pm.

Our minimum booking is either two half-day sessions or one full day session.

Fees, 20 hours ECE and childcare subsidy information are all covered in our fee schedule document – available from our reception and in your enrolment package. We require that fees be paid one week in advance.

Heathcote Valley Preschool offers 20 hours ECE for up to 6 hours a day and 20 hours per week to all our 3, 4 and 5 year olds. ECE hours start when a child turns 3 and ends when a child turns 5. If your child does not start school when they turn 5, they can continue to receive 20 Hours ECE.

Optional charges will apply for additional services; these services are related to the special character of Heathcote Valley Preschool. They include:

• Fully catered meals, morning teas, afternoon teas, hot lunch and all snacks daily
• Sunscreen
• Maintaining 80% qualified teacher ratio
• Our transition to school programme specifically for extended development for children aged over 3 years
• Celebration days
• Extra curricular activities including a perceptual motor programme, sports, music and the arts

Please feel free to visit as often as you like before your child starts to help with the transition. We would expect a minimum of two visits before your child starts at Heathcote Valley Preschool. We encourage visits with parents and short visits, once familiar, on their own. We will ensure that at least one teacher creates and builds a relationship with your tamariki and family, and will work closely with you to ensure your child settles and feels secure as quickly as possible.

The time it takes to settle will vary with each child, from a week to several weeks. The teachers will observe your child's progress and discuss this with you.
Our aim is to have happy, secure tamariki who have developed a relationship of trust with their teachers.

Heathcote Valley Preschool remains open throughout the year but does close for public holidays, and normal fees apply for Public Holidays. We do not charge during the time the Centre closes during the Christmas period – usually for up to 2 weeks.

YES! Heathcote Valley Preschool provides healthy meals for the children to keep them nourished and energised. Meal times are important social occasions where children and teachers share reflect on their day and talk about new ideas and interests. We encourage children to stay hydrated, and they have access to water at all times. Our chef prepares healthy snacks and fresh fruits for morning, afternoon and late snack times, as well as hot meals and homemade breads for lunch.

Tamariki participate in a karakia before eating, and good mealtime hygiene is promoted with children being taught to wash their hands before eating. Children serve themselves, pour their own drinks and clear the table as required. We encourage independence and promote children to use their own utensils when eating.

Our menus are planned in advance, rotated regularly and reflect cultural diversity and variation. These are displayed for children and parents to view. We are more than happy to facilitate special dietary requirements on an individual basis – for example, in the case of children with specific allergies or medical problems.

We adhere to the Health and Safety at Work Act – please read our entrance Noticeboard for all important information on relevant Health & Safety Policies & Procedures.

• Fire & Earthquake: In an event of a Fire or an Earthquake please follow instructions located next to all exists. We alert families in the event of an emergency via a free emergency text system.
• Non-Smoking: Smoking is not permitted on our premises inside or outside, including the car park.
• Visitors and/or Contractors will take care and co-operate with Work Health & Safety rules while on the premises, and will be required to read and sign to acknowledge.
• All teachers have current first aid certificates and know how to manage accidents, medications and illnesses.
• Families are notified immediately if a child shows signs of illness or if there is a contagious illness in the Centre.
• Excursions and trips will be arranged with parental consent and approval from Centre Director or Senior Teacher.

• Clothing: Please ensure that your child is dressed in comfortable and suitable play clothing ready for exploring and being involved in creativity. We suggest that children bring a complete change of clothing, which is clearly named.
• Nappies/ Change of Underpants: Children in nappies need to bring 4 – 5 nappies for the day. Children who are toilet training should bring extra underpants and shorts/trousers/dresses.
• Hat/ Jacket/ Gumboots: We require your child to have a named sunhat for summer months and a named woollen hat, named jacket and named gumboots for winter months
• Drink Bottle: Please pack a named drink bottle filled with water for your child to drink during the day.
• Sunscreen: Parents are required to sunscreen their child before arrival to the Centre. Teachers will apply more sunscreen throughout the day as necessary. A safety-approved sunscreen will be provided by the Centre, however, if your child has an allergy to sunscreen or sensitive skin, please supply an appropriate sunscreen for you child.
• Bottles: For babies that require bottles, bottles should be supplied in already prepared, clearly named bottles for children who are on formula, whole milk or expressed breast milk.
• Sleep Items: Please bring any special items that will settle your tamariki for sleep, such as a cuddly, teddy etc.

Each child has their own locker for storage of belongings.

Heathcote Valley Preschool offers full rest and sleep facilities. Our nursery teachers will follow your baby’s sleep routines from home. Babies sleep in cots with their own individualised bedding. The sleeping area in the nursery is completely separate from the main play area, ensuring undisturbed rest. All sleep areas are supervised at all times.

Toddler children who require a sleep have their rest time after lunch on mattresses with their own bedding. During this time tamariki who do not need a sleep will participate in small group activities.

Communication is a vital to ensuring that the care and education of your child and family is being met. We aim to communicate with families in an open and responsive manner.

Educa is an online resource that Heathcote Valley Preschool subscribes to in order for you to view your child’s learning stories, photo’s and any updates of the latest interests and happenings in each room. This is a great tool for teachers and whānau and is very user friendly. Family members from all around the world can be updated with your child’s learning journey once you have accepted the Educa invitation and confirmed the email address. You can even download the app on your mobile phone to check the latest updates. Please feel free to encourage your family members to add any comments – we love to hear from you!

Policy review of policies/procures and practices are part of an annual or 3-year review cycle. Parents, whānau and all teachers at the Centre will be invited to contribute to the review process. We strive to provide the best possible care for your child, and constantly evaluate ourselves in order to achieve this. Please do not hesitate to let us know if there is anything at all you are concerned about or think we should know.

Celebration evenings are held during Terms 1, 2 and 3. Parents are invited to celebrate in the children’s learning, such as an art exhibition, music festival, science fair or a performance play. The idea of these celebration evenings is for your child to show off their achievements while creating a positive family experience.

Formal parent interviews / 3 way conferences for all children aged 3 – 5 years will be held during Term 3. Parents are invited to attend this conference with the child and the child’s primary care giving teacher to discuss their child’s developments, achievements and progress.

In the case of concerns and complaints, parents should feel free and comfortable to discuss queries or issues with the Centre Director or Senior Teacher.

We welcome your feedback and participation in the running of our Centre and wish to ensure that your family enjoys their early childhood experience.

Have a question not answered above?

Please don’t hesitate to contact our team!

Download a copy of the WINZ Childcare Subsidy form here

Download a copy of the Early Childhood Curriculum Te Whaariki here

Have a question not answered above?

Please don’t hesitate to contact our team!

Download a copy of the WINZ Childcare Subsidy form here

Download a copy of the Early Childhood Curriculum Te Whaariki here

to top button
en_NZEnglish
en_NZEnglish